Nature's Lab Promise

Our Promise

Our quality products and your satisfaction are important to us. That’s why Nature’s Lab offers a 90-day money-back guarantee across all products. If you’re unhappy with your purchase for any reason, simply return it to us and we’ll refund your money. Once we receive your return within 90 days from the date of delivery we’ll refund the full purchase price (minus original shipping fees) via your original payment method.

Customer Satisfaction Guarantee Details

  • Please return items you are unhappy with within 90 days of delivery.
  • Customers are responsible for return shipping fees (unless we made an error with your order).
  • Refunds will be returned to the original form of payment in 5-7 business days.
  • Nature’s Lab requests only one opened product per SKU. Additional items of the same SKU should remain factory-sealed for a refund.
  • If you are unable to provide the product you wish to return, we kindly request details as to why you weren’t satisfied for our own feedback.

Exceptions

  • Select Clearance Items: Please be aware that some items on clearance sales may reach the best-by date prior to consumption. We will indicate this on the product page.
  • Wholesale Orders: Please contact us if you have an issue with a wholesale order.
Contact customer service for instructions.

Call 📞: (800) 211-4188
Text 📱: (503) 300-5048
Email 📧: service@natureslab.com